Thread: Camera help?
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Old 12-12-2012, 08:36 PM
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Quote:
Originally Posted by judynlee View Post
TTVers: You are my last hope. I have a nice Powershot Canon, SX 120, just a couple years old, and I'm thinking I might be looking at buying a new camera already. Hope not. It drains new batteries, before even 2 pictures are taken, and whether we use the recommended AA alkaline or the rechargeable NIMH batteries. I can't seem to find anything online, the manual was no help, and you know it's not worth sending out because cameras today are practically disposable-not to me!

Now I'm signed up for a CLL course to take better pics and can't take any!

Anybody??
Call the manufacturer. Service, Customer Care or Help Line. They may have a recall/replacement on that model(s). Some manufacturers stand behind their products even after the warranty period. I presume you checked the warranty length and saved your receipt (if not say it was a gift). If you get no satisfaction on the phone, write a letter to Customer Relations (find their address using Google). The words to use are "we're very disappointed in this Canon product." That usually works like a charm and if a replacement doesn't come out of the warranty budget, it might come out of their good will budget. Dealt with these kind of situations all my life. The nicer you are, the more you get.

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