Direct TV needs to have a page on their website that reads "if you have never had Direct TV, what you need to know."
You can do your research and ask questions, but still not have the correct info. I asked for one receiver and 3 other TVs hooked up to the wall. Impossible with Direct TV all the televisions need a box/receiver, OR if you have Genie, they need a Client (a small box that can be hidden behind the TV set). So Direct TV took the order sent out one receiver and I have only one TV hooked up because no one told me that this is not like Comcast cable where the other televisions in the house can receive the basic 100 channels without a box.
I am working with Customer Care to get this straightened out, but I have had 3 phone calls so far with the order people with no satisfaction. And they do not automatically direct you to Customer Care. I found out this was the avenue to take by the technician.
On the other hand, I love the Direct TV system on my one primary television. And yes, the other day when it rained hard, I did lose the picture for approximately 20 minutes. But I can live with that.
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Originally Posted by Gita56
The discussions I am finding on this site are over a year old. Much has changed with Direct TV, Dish, Prism, etc. in a year. We are looking to switch from Comcast to Direct TV for a bundled package--cable, internet and landline. Brighthouse is not available where we live. Any substantial NEGATIVES from users of Direct TV?
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