Quote:
Originally Posted by Bill-n-Brillo
Their BBQ might not necessarily the best but we feel it's decent. Haven't really ever had anything that I'd classify as bad service. If we did, we'd speak with the manager on-site about it. They can't fix/address what they might not know about.
Bill 
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I tend to not settle for just decent,McDonalds is decent, and I've tried the " talk to the manager" route. I dont believe my experience was part of an isolated incident because I heard my waiter say "I'm sorry" over and over to 6 tables. Like I said I've had a ton of great experiences in Villages restaurants but this one really has me bent.