[MARBAR]

My impression of this office is that it is poorly managed, calls are rarely returned, the back office is located in the phillipines, attempting to make an appointment will require you to wait 24 hours for a callback and records from my previous physician in Connecticut were not retrieved until AFTER my first appointment. Months ago I wrote Dr Villa for an explanation of these issues. I have yet to hear from her by phone or letter.

I have noticed that this practice has closed other locations and has only one office now on Buenos Aires Blvd. This does not surprise me!

Although the medical staff is well qualified, ethics, dependability and client centered healthcare are equally important - to me; and so I left.