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Old 01-02-2013, 10:48 PM
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Brighthouse Cable Paul Brighthouse Cable Paul is offline
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Originally Posted by gryoung View Post
Paul, a friend of ours on Olympia St in Fernandina is closing tomorrow. He called Bright House for service two weeks ago (using Zip Code 32163) and was told "service wasn't available." I would have pursued it further, but he didn't and then opted to go with your competion, Comcast. You should try calling the new service number listed on your web site and see if you don't have a similar experience. Not all new owners stop here on TOTV first before signing up for cable service. You're shooting yourselves in the foot, as they say.
I have run into that situation many times. It is unfortunate. All I can do is try to reach as many people as I can and hope that if a customer calls in to customer service they reach a someone on the other end who knows what they are talking about. If it doesn't work out for your friend or if you know of anyone else that may need help, please pass on my info. Thanks!

Paul has switched territories so please CALL:

Lysander Jimenez
The Villages Sales Rep for Brighthouse
352-414-6756
Lysander.Jimenez@mybrighthouse.com



DISREGARD this info below:
__________________
I have been moved to a different division in Bright House and I will no longer be the rep for The Villages area. Lysander Jimenez, my friend and co-worker, will be the rep for The Villages area now and he will take wonderful care of you. I will put his full contact information below in case you want to contact him directly.

Lysander Jimenez
352-414-6756 cell
Lysander.Jimenez@mybrighthouse.com
Last edited by Ad poster; 08-31-2013 at 01:33 PM.