The same thing happen to mine just the other day. Are you finding water in the bottom of your freeze that has frozen? Here is what I found....
In the rear portion of the ice maker (inside the freezer) you will find a small tube that delivers the water to the ice maker. Find the white little funnel just below that tube and make sure water has not frozen in that funnel.
Mine was frozen with water which prevented water from going to the ice maker. Thus allowing the water to overflow the small funnel and run on to the floor of the freeze and freeze there.
If you would like further help..... send me a private message with your phone number and I will walk you through checking it out.
Take care,
Gordy
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