Good question we have used this house for only a few weeks at a time it will be three years old in June, used spot shot and all three spots came back in six weeks, and not in an area that we have even walk on much less spilled anything and no pets. Warranty dept said never see it before and we must have not caught the dog in time, WHAT DOG....asked him if there was a dog in his pocket, because we didn't have one....sooooooo back to what the heck, Gracie are your rugs on carpet or wood?
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