I hope the people who treat others this way are in the minority. I deal with people every day and just commented today how amazed I am that people would talk to us the way they do. I can understand being frustrated at something, like a long wait, etc. but it amazes me that peoples action is to lash out. Do they think that will prompt better treatment from us? Personally, I never speak harshly to someone bringing me my food from behind closed doors.....
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