I am pretty unhappy with Ro-mac as well. When we first moved in, the door continued to go up and down and then came down on our car. Apparently it was on the same frequency as other houses. When they changed the frequency code, the door never operated incorrectly again. However, it had caused a little damage on the door as well as the crossbars on our car. They say their policy is not to cover damage to the door if a moving object comes in contact with it. I explained that it was their door which came in contact with our car not the other way around. They are implying that we might have backed out and then put the door down as we were backing out ignoring the documentation of the door going up and down on its own. Grrrr. They just aren't a company I would ever choose to do business with again so am very happy to hear we have an alternative. Thanks.
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