Here is how it worked for us when we built a Sun Kissed in 2011...
We selected the basic kitchen appliances. When the build started, we asked our sales rep to find out which appliance dealer got our job. There are two dealers - ours was Del-Air.
When we called Del-Air, we were told the credit we could get for the basic refrigerator (we were very happy with the amount). We told them the model refrigerator we wanted and we were quoted the price for it. When we agreed, they sent us a quote.
The appliance dealer must install the models that are in your Villages contact. Because of this, we arranged for the exchange of the refrigerators to occur on the day after we closed.
To add to this... we chose not to buy a washer/dryer pair in our Villages contract (they were a yes/no option). We bought a washer/dryer pair directly from Del-Air. We got the exact models we wanted and they were delivered when the refrigerator exchange took place.
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