Quote:
Originally Posted by sjdjmd
After much searching, calling, grousing, etc., I found this Comcast #. I was put through to Josh Woods 904-374-8000 (direct #), and he resolved the issue immediately. This was 2 months ago so I have no idea if he's still with the company. I would imagine they have frequent turnover but perhaps this # is still a direct line to someone at Comcast.
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Tried calling this number --- after being on hold with Comcast number on bill for 20 minutes and then they disconnected me---and "we are unable to take your call due to high call volume." Did anyone get a notice in any bill saying that there was a price increase? I don't remember and I usually look at everything that comes with bill. I still have my original info. sheet stating no charge and also there is something on their web page about how switching to digital will affect bill and that says "no charge for adapter and 2 converter boxes." Did this Josh Wood adjust this charge off your bill? I think I am going to pay what I paid last month and send a copy of my original information sheet and also start calling Dish companies.