[KateTut]

We are experiencing the same issues with communication with this outfit. Our barstools and the material are in stock, have been for awhile, and they are dodging calls as to when they will be ready. It's a week past the promised date already. They don't answer messages left on their answering service, their employees repeatedly say the boss is out but they will get a message to her to call ... HA! No calls. I love the barstools we ordered, and the price is reasonable, but the customer service and the communication are terrible.

And read TOTV BEFORE you buy. I usually do, but failed to do so in this case, and boy, am I sorry!

Fast forward a week: we did get our barstools. My husband went to the shop and waited for them to do them, loaded them in the van and brought them home. They are great...nice work, good quality. The owners just lack communication skills.