I just called and they refused to remove from my bill. They are using the standard copout "this is a corporate decision and we cannot change it. The state of Florida is affected not nationwide which is why the website has not been changed". I then asked to speak with a supervisor who reiterated the same crap. They said it was included in the Jan 15th rate change notification but I cannot find it, and the point I tried to make was that these adapters were sent because they went from analog to digital and they were free. If they were going to start charging for something they gave us for free, we should have received a notification in the mail, not sneak it into a 14 page mini-printed foldout which I need a magnifying glass to read. This is borderline immoral and their arrogant behavior is reprehensible.
What are my options besides a satellite dish? I'm ready to switch but do not want dish.
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