Quote:
Originally Posted by 784caroline
Can I ask how you paid ...or overpaid....$700. That sure seems like a lot.
I dont know what your monthly bill is or should be but Comcast will or should be giving you credit for the entire amount paid...hopefully it was via check. If that is the case ,,and you are still receiving comcast service, you will see credits for the next couple of months with no additional payments due. I know you probably dont want to hear that, but it is unlikely you "lost' the money.
If you paid via credit card , just dispute the overpayment with the credit card company.
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Last year I paid the bill as normal and the following month discovered we were paying for services that we did not recieve. We were told that they could not do anything about the months that we already paid for services not provided. Comcast is the worst company.