They should pay the waitstaff enough that tipping is not the norm. I'm with Memason.
But remenber, waiters don't want a regular wage!? "Hey, waiter, want $12//hour fixed wage?" "Hell, no!" Why? Because they make a fortune on tips (one of my family members is a waitress at a steak house and walks out with $200 each night in cash on any weekend with tips alone--sloooow weekdays it's more like $75--often untaxed---not bad for four hours work not even including their measly $5/hour salary).
The restaurant theater wants to sell dessert, they ought not have everyone guessing about tips. Tip included, tip included (even if someone gets a piece of cake--is that really the same a serving a whole meal and deserving a tip? If I order at Corner Bakery and the wait staff brings a slice of pie to my table, I should tip them?)
Tipping 20% automatically (on the bill) at a buffet is ludicrous.
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