Quote:
Originally Posted by rp001
This is NOT the first time for Carnival. They seem to make national headlines every couple of years with these types of issues. I did hear passengers interviewed say they thought the crew did a stellar job, but they only had negative things to say regarding carnival's management.
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I cannot see how you can blame Carnival corporate management for an engine fire that knocked out power. Receiving a full refund, a free future cruise, hotel and transporation back to the home port, and $500 was basically all one could expect to be possible. What else could be expected?
If you are also referring to the Costa Concordia that sank off of Italy, that was not Carnival management but the actions of a single person (the inept captain).
Personally, I would not sail Carnival because I prefer the luxury of Celebrity but I do not blame Carnival corporate management for these incidents.