Today at Best Buy, approx, 9 customers in line, lady at front of line returning purchases, her cell phone rings, cashier starts to ring up return, she steps to one side continues dialogue about "nonsense", all customers getting "hot", customer behind her tells cashier, "if you don't let us go thru, please call the manager, cashier cancels her order and proceeds with customers, after 3 customers have gone thru, she finally ends the call and "tries" to return to front of line, casher tells her she will have to go to "end of line", she is irrate and stomps out of store, leaving her returns, remaining customers applaud cashier....It was a wonderful site....Please Please don't take calls when you are in checkout!!!
