Quote:
Originally Posted by Parker
I've read some posts on here about Hometown Cleaning. Phone calls to them have been unreturned. Does anyone know if they are still in business? If you use them, are you still happy with them? All info is appreciated.
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In my experience that seems to be a problem with them. When we bought in Jan of 2011, we had no problem contacting them for a one time cleaning, but because of employee issues the owner and her husband had to substitute. They did a good job.
In October of 2011 we moved here permanently and tried calling to have them schedule us as regulars. After more than one call and no return call, we hired another. A number of months afterword, we lost the cleaner we had, and again we tried to contact them and again with no call backs and again we wound up hiring another service.
I guess that you could say that not returning calls is a good way of sending out a message that they already have enough business to handle and are not looking for more! Too bad because as I already stated, they were good!
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