Quote:
Originally Posted by njbchbum
and who is expected to bear the burden of the increased cost to have restaurant menus reprinted with large/bold typeface? the same folks who don't leave the wait staff a tip and caused some restaurants to include the gratuity on the bill regardless of how good/bad the service was?
puhleeze! forgetting your glasses for menu reading is an infrequent experience for most of us. why is anyone trying to solve a problem that does not seriously exist?
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Additional menus are printed for any resturant on a regular basis even if there is no menu change as they get dog eared doing a run in large print would have no additional cost to the business. Good customer service and discreat help to those who need it builds a good customer base and can mean the difference between a business that makes it and one that doesn't. This has been my expierience at least. Every time I have joined a company corporate has come down after a few months to find out why my figures have gone up and it was always customer service training and convience items that make it easier for the customer.