[gomoho]

Originally Posted by MSG@TV

I so agree about feeling comfortable with your sales rep. We are one of the vanishing breed that put money down on a lot for a year's wait. Although the wait has been agonizing, our sales rep has stayed in touch throughout. When we discovered our lot would not allow for side stretches, she went to great lengths to find us a new one. She would track us down within hours of a new section opening, and get our go ahead on bidding for that lot. After several attempts, she indeed succeeded, but we decided to keep the lot we had for the time being and in all likelihood build on it.

The point I'm making is she has been there answering all our frantic questions, satisfying our requests for estimates on building a different model on the same lot, freaking out over exterior colors when fearing everything else was taken, sending us pictures of the street, etc., etc. You name it, she has been there for us. She knows our preference for the lanai exposure, expansion plans, proxmity to neighbors on back and sides, whether water or golf exposure or not, maximum premium we're willing to pay, etc. By the time we design, I expect she'll know our interior tile preferences!!

And your experience is at it should be - not the exception, but the norm.