Quote:
Originally Posted by Patty55
When I first moved here I tried to make an appointment at that "spa" but couldn't get beyond the attitude. First problem was the list of rules (check out their website), I resented being treated like a shack dwelling philistine. They also wanted a credit card to guarantee the appointment, I just don't do that sort of thing.
They could possibly give a good cut, never found out.
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Too funny, Patty 55.
I had a bit of a runaround with Urban (across from Wamart). Ihad received a coupon for a free haircut. I needed cut and color. They would not take the price of the cut off of the total because they said the cut comes automatically with the color--or some da** dumb thing. So I gave the coupon to my friend who only wanted a cut, but they wouln't honor it because they said it was "too old," despite the fact that the coupon had no expiration date. (It did have a date, but it was the date issued, and no mention of any expiration).
I would no longer use this place except they are the only ones arount TV that use Wella haircoloring, a that is the only coloring that will completely cover my coarse, very gray hair.
My friend had some issues with a salon who made appointments but also took walk-ins, and she and her mother walked out after waiting 45 minutes past their appointment time because their stylists were both donig walk-ins.
It seems as if the almighty dollar comes first with some hair salons down here, as opposed to customer service.