I had a similar experience at the salon in Colony Plaza. I never heard of "tiered pricing"...and I learned the hard way. I brought my haircolor "recipe" with me from my salon in NYC. It didn't matter...the "Level 7" operator knew what was "best" for my hairtype and the color was horrendous. I complained. The fix was equally horrible. I ended up having my hair cut to within 2 inches of my scalp, let the color grow out (the cuts were good!) and finally gave up on the place when I was charged $26 for a blow out which I specifically declined. I refused to pay. Who needs a blow out on 2" worth of hair? Anyway, lesson learned. Unfortunately, I haven't had a really good haircut in over a year, no matter where I've gone.
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