Quote:
Originally Posted by cfrance
too funny, patty 55.
I had a bit of a runaround with urban (across from wamart). Ihad received a coupon for a free haircut. I needed cut and color. They would not take the price of the cut off of the total because they said the cut comes automatically with the color--or some da** dumb thing. So i gave the coupon to my friend who only wanted a cut, but they wouln't honor it because they said it was "too old," despite the fact that the coupon had no expiration date. (it did have a date, but it was the date issued, and no mention of any expiration).
I would no longer use this place except they are the only ones arount tv that use wella haircoloring, a that is the only coloring that will completely cover my coarse, very gray hair.
My friend had some issues with a salon who made appointments but also took walk-ins, and she and her mother walked out after waiting 45 minutes past their appointment time because their stylists were both donig walk-ins.
It seems as if the almighty dollar comes first with some hair salons down here, as opposed to customer service.
|
call around and see if a salon in your area will let you bring your own color! Many will and you may be asked to sign a waver that they are not responsable for any damage due to using a product they do not carry! The reason i went to this salon was that they used the iso perm--and i needed one right away! I have gone to fantastic sams several times and they allowed me to bring my own perm.
As stated before i did not realize the over charge until i returned home they gave me a credit slip to sign that only had the total amount due--i bought some product as well --they put my detailed credit slip in the bottom of the bag!