Add me to the list of unhappy customers. I have tried Tuscany, Root 466, Aveda in Mt. Dora and Fantastic Sams....all over the playing field.
The stylist at Fantastic Sams told me that because of my natural, mousy brown, color, I shouldn't have a one step highlight...I needed to dye my hair a brighter brown, then highlight it. Well, I have been having my hair highlighted for the past 30+ years, all over the US, Canada, Caribbean and even South America. THEY all managed to do it in one step, usually with excellent results. However, sure enough, the highlight at Fantastic's was awful....just awful!!!. So, I asked him to just dye it brown and get me out of there. They charged me for the highlight and then charged me for dying my hair to cover the highlights.
Now, since I am all one color, that means I have to deal with roots....I think I will just shampoo in temporary color, as needed, and let it all grow out, have it cut into a bob, which any idiot should be able to do, and then leave it alone!!
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