I'm not sure everyone understood the original post the same as I. I took it as a "heads up" owners.....this is what renters want! Obviously, the OP related their own personal experiences, since that is what they know. I didn't take it as a gripe session, at all. I actually found it interesting.
I was in the guest relations business for most of my adult life; hotels, restaurants and finally owning my own, small, apartment complex. It is not the responsibility of the renter to inform the owner/manager that the carpet is dirty, the paint is in need of touch up, etc. The owner/manager should know about it, and fix it, prior to the renter's arrival. I have never understood how people are always saying you (the customer) should tell the owner/manager or you are somehow, partly, responsible for the problem yourself.
What you SHOULD tell the owner is when YOU cause there to be a problem, like the spilled coffee, as mentioned, or, even if you didn't cause it, something happens while you are in residence, like a faucet starts to leak or a stove burner stops working, etc.
One example....our tenants paid their own utilities. We had a water bill arrive for one of our apartments that was astronomical. When we presented it to the tenants, their reply was that the toilet had been running for the past month, non-stop, so they should not be responsible for all of the water bill. Now, these people had lived there for almost a year, with a low water bill. They never mentioned the running toilet to us, even though the lease stated they were to tell us of any problems, like that, immediately.
For what it's worth, we rented twice in TV before moving into our own house, and we found both rentals to be modestly priced, yet more than adequately equipped with nice, comfortable furniture, house wares and decor. I'm betting that is the norm, here.
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