Quote:
Originally Posted by Uptown Girl
That is exactly right. However, there MAY be an error, so it is REASONABLE to call or visit and go over the charge again.
If the owner has integrity, they will certainly listen and assess.
if they do not, then at least you know for certain and can make your future plans accordingly.
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Yes, I agree, and she did call. Once she was told it was not a mistake, that it was the salon policy, then my point was that anything over and above that might save her the $37, if the owner made a judgement call, but it would probably be too late to save the relationship with the salon. Who knows, though....maybe the OP would have been satisfied with that and continue to go there, since she did like the perm. Maybe she would be willing to pay the extra next time, since she would know about it. I got the feeling it wasn't the money, exactly, as much as it being a "hidden" add on, but I don't know.