I wish I had also checked this site! I have been waiting three months for reimbursement for services I paid out of pocket. MetLife sent a check directly to the dentist end of December which colony modern dentistry said they never received. I have repeatedly requested they contact MetLife to have another check issued. I was now told they finally called MetLife today and requested another check. No explanation why it's taken so long to make this call!
The computer system in their office was down the day my husband arrived for his first visit only to be told he could not be seen (a phone call would have been nice) and that they would call him as soon as the computers were back up. That was two weeks ago....still no call.
|