you should not have to buy Jet Dry or any other product. Try setting the machine on "pots and pans" or whatever gives you a longer cycle. The dishwasher should take about 2 hours start to finish, if it's shutting down sooner it may not have done the drying cycle. If it's doing the drying it will be really hot when you open the door. If it's not then there's something wrong with the machine and Whirlpool will have to fix it
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