I went to Dr. Luong based on the glowing reviews here. My experience may have been a very isolated event but it was not good. They gave me an appointment time but neglected to tell me to come 30 minutes earlier on first visit, made me feel somewhat scolded. The hygienist had a cold and was sniffling the whole time, and had painful technique. The Dr. must have been busy, as she rushed in to examine my mouth, distractedly asked me the same question twice, then told her assistant I needed two filling replacements without ever addressing me about it. My prior dentist up north, who was excellent, never told me this. And the next dentist did not tell me this. So I wouldn't necessarily say she was upselling, but let's just say I never went back.
Just for those who say I must be picky, I've never had a problem with a dentist before. I'm not overly sensitive or afraid, and am fairly pain-tolerant. Just saying.
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