We called Century Link as well and couldn't get a final answer on what their issue was but I suspect you are correct here that there was a broken switch. We believe enough of their customers called in that they finally realized the issue was on their end and addressed it.
At first we thought it was an issue on our end and we spent hours checking everything possible and realized that it was almost entirely Century Link customers. We didn't make any changes and then all of a sudden those who could not log on were once again able to.
We hope everything is back to normal!
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Originally Posted by Virtual Geezer
Everything set up properly on both W7 and W8 so that is not the issue.
The problem most likely was caused by a switch or router in the path to the final TOTV server that was either off line or misconfigured.
Regarding the references to Century Link there are two sides to that company, one the commercial network handling side and the other the consumer ISP side. The issue was on the commercial side that handles the routing of the packet data through the internet. Thus other ISP providers were also effected if the route happened to go through the Century Link equipment.
If you are on Century Link as you ISP and the route just happened to take you around the troubled piece of equipment you were fine but others were no so lucky regardless of their ISP.
VG
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