After waiting and waiting and waiting some more we finally received our "invites" and immediately went for our annual physicals. Couldn't be more disappointed. The 45 minute initial appointment was billed at $250. and consisted of the doctor typing information into the computer. Did ask if there were any recent concerns - expressed a few issues. Went back for the physical a week later and was told if I wanted to discuss anything I would have to make another appointment to do so. Thought that was the purpose of a physical!
I understand they are new a this, but my husband has already fired her as his doctor because of several things she missed i.e. testing his cholesterol levels, failing to mention from his bloodwork he is pre-diabetic, and not noticing on her own his blood pressure was extremely high that morning. He is on meds for cholesterol and blood pressure so why that would be missed to me is inexcusable.
Looks like an outstanding plan with poor execution. My visit was billed as an office visit not a physical so I will begin the arduous process of fighting with the insurance company to get this covered. Very disappointed and hope they can improve what they are now offering. I will also be going to a different practice. I prefer to see a doctor who talks to me and doesn't spend all their type typing on the computer.
Additional comment:
I have received some feedback from folks that have gone to Colony and had a wonderful experience with their selected doctor. I am hoping this indicates there is one in the group that is less than desirable and the system will work as promised. Deciding if I want to go back and give another doctor a try because I really do love the concept.
Last edited by gomoho; 03-26-2013 at 08:15 AM.
Reason: add additional comments
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