I agree. Talk more with your sales rep. but in the long run, the developer has the final say IF they were to help you out based on extenuating circumstances you may have run into along the way. Bottom line though is a contract is a contract. You signed it based on what is in it. In today's world that does not seem to mean much. However, it never hurts to ask and go to the person that can MAKE a decision.
Read lots of these posts about covenants and other documents and you will see many don't like what they signed or believe it applies to them.
Good luck to you and hope you are able to work things out.
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