When configuring your mail on Windows 8, you may have received the error that Mail doesn’t support POP3 email accounts.
Microsoft Windows 8 does not currently support the POP3 protocol in its native mail client. Since Comcast supports POP3, the Windows 8 native mail client is not compatible with Comcast mail.
To access Comcast email we recommend one of the following:
1) Use Xfinity Connect web mail
XFINITY by Comcast -- Official Customer Site | Email | Watch TV Online, then click email
2) Use a mail client that does support the industry standard POP3 protocol (e.g. Mozilla Thunderbird, Microsoft Live Essentials, Opera Mail). Live mail essentials can be downloaded from:
Windows Essentials - Download Windows Live Essentials
Once downloaded, the walkthrough for Comcast email is located at:
Comcast Customer Service - XFINITY Help and Support...
Additional mail client instructions are located here:
Using email client programs with XFINITY email