Quote:
Originally Posted by spruillie
Ate at Red Sauce on 3/25. Asked for "House cabernet". We weren't told that the only house, happy hour, red was merlot, so got a glass of wine which cost twice as much. We ordered Red Snapper. It could not be cut with a fork. We told the server. She asked if we wanted to talk to the manager; we said no (thinking that was her job). Was not removed from the bill although we did not eat it. Then I went to the website and sent an email to the manager: no response. Not the way to run a restaurant!!
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Also not the way to deal with a complaint!