[Bobcuse]

We have lived here for 10 years and have tried all of the various ice cream parlors over the years and loved Kilwin's hot fudge sundaes. So last evening at 6:30 we loaded up the grandkids and drove 20 minutes to Kilwin's. There was a line for ice cream as expected but only one young lady working and she was busy making cones and working the register. When our turn came, we started by ordering two hot fudge sundaes and she immediately said " we don't have hot fudge available because I just plugged it in". I asked how long before it would be ready and she said about 20 minutes. The kids opted to have cones rather than wait so we ordered vanilla (all out), cookies & cream (out), cookie dough (out), choc & peanut butter (out), choc almond (out), regular chocolate (out). With everyone frustrated and disappointed, we left and went to our 2nd choice which was Haagen Dazs where they had everything and the prices were the same or lower. Obviously we expect issues when the population is as it's peak during Easter Break, but having one employee working and being out of most flavors was unexpected and disappointing especially after driving out of our way with a carload of visitors. Haagen Dazs it is for us in the future!