Mack 184, I have no doubt that the ER employees are dedicated and work hard. Last night I did not see anyone whinning and asking for sandwiches and coffee. What I saw was a waiting room with at least 20 people, some who were frail and suffering. I saw patients helping one another to make the sitituation more tolerable. I understand that patients are treated based on order of severity but there just was NOT enough available help. i certainly never suggested that the help was inept. I also understand that the problem is financial and as our population grows and ages, it will only get worse. I know that this is a problem in all cities but just because it's that way everywhere, that doesn't make it ok. So how do we change this? I actually think most people DO know how emergency rooms work. They just feel the system is failing those in need....off my soap box know.
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