[looneycat]

I do have one rule of thumb, however, if I wait more than an hour past my appointment on two successive visits I change doctor. Any Dr. that overbooks to that extent has already told me, by these actions, just how much they care about their patients....when not due to REAL emergencies. I also have been amazed at how many physicians here are willing to trust the front desk of their practice to complete nincompoops!