Real numbers always help.
Here is the Medicare web site Hospital compare page. You can see all kinds of data being compared including Emergency Department wait times. You can compare hospitals against each other. Do some comparisons between TVRH and some hospitals you used "Back Home" to compare. Note: I could not compare hospitals in 2 different states on one page. So I opened two browser pages and switched back and forth between pages to compare.
Medicare Hospital Compare Quality of Care
Some general information on this topic at the CDC website.
FASTSTATS - Emergency Department Visits
National Hospital Ambulatory Medical Care Survey: 20 1 0 Emergency Department Summary
http://www.cdc.gov/nchs/data/ahcd/nh...web_tables.pdf
Gotta complaint with your hospital, let 'em know.
MEDICAL COMPLAINTS