You are telling us this on your very first post. I find that unbelievable, if it didn't happen so often.
I am an unreformed advocate for this wonderful place and we have owned homes here for six years now and have never felt any disappointment with anything other than the medical choices.
We love how things are run.
Please allow me to extend from our family to the two of you a sincere welcome and wishes and prayers for a long and happy stay here with us in lower Paradise.
Kindest wishes,
Gracie