I did not get my closing package until thr Friday before the Monday of the closing. I made many phone calls to both Citizens and McLin and Burnsed ( don't even get me started on these people). It was a very frustrating process. It all worked out OKbut the left hand didn't know what thr right hand was doing. I contacted Both organizations by mail after the closing. I got a call back from the president of the bank and a generous gift certificate. I got a very defensive letter back from McLin. Never again will I deal with either of these organizations. Good luck, just have patience, lots of patience!
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Brooklyn, NY; Kingston/Luzerne, PA; Haledon, NJ; Kansas City, MO; Olympia/Lacey, WA, Sanibel