I have resisted even looking for any posts about Remington since I was so unhappy with their service that I didn't want to make it worse. But here goes:
We started with them January 2012 and had them do 5 custom walls (living room, dining room, 2 bedroom walls and an office wall) in our house. I designed the walls and then went to them with my drawings. They were supposed to be done by the end of March. Obviously they are not and all they had were multiple excuses. We were back here August 1st but they still did not finish until October. But there was a problem with the stereo door screening sagging which they told me would be corrected it it didn't correct itself. So I contacted them early November about the screening which was still sagging. Again I contacted them in December, January, February, March, April. Always excuses. Finally, Doug promised it would be handled today. No show, no response to email and no phone call. I can't even leave a message on his phone.
What is particularly annoying is that the screening was supposed to be included and he ended up charging me for it since he had to purchase so much for my small job. That meant I would be given the extra fabric which never came and somehow disappeared. So I have been waiting for the replacement fabric which still has not shown up.
This was a very expensive project and I am happy with the results but there some things that I had to settle for which I think should have been corrected.
I cannot recommend this firm or anything done by Doug Remington. Hopefully this will be cleared up and I will post about it. But I warn everyone else - find someone else.
I guess my next step is small claims court, but I wanted to warn everyone else first.
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