[bluedog103]

Originally Posted by Tom Grooms

Does anyone have contact information for a Comcast customer service rep that pretends to care?

These people are the WORST!My special rate expired and my bill jumped from $145 to $200. I have called and called and called. Lots of promises of plan changes, new promotions bla bla bla but they still bill be $200 per month for cable TV and internet.

I would prefer a contact on this continent if possible...

Thanks in advance

Tom

Tom, I agree, Comcast service stinks. When I'm in TV I usually don't bother calling 1-800-COMCAST. They usually lie to you anyway. I drive down to the Comcast office just off Rt. 441 in Leesburg. The staff there is excellent and will actually try to solve your problems. Try to get there early. They told me that it's usually not bad before 10 A.M., then things get a little backed up. Those ladies have a lot of patience. Many customers are pi**ed off big time when they walk in the door and it shows but the staff is always pleasant.