[njbchbum]

tom - aside from the ending of the special rate - can you identify a justification for the change in rate? i know that comcast recently increased the internet speed rates - but don't know if the cost increased along with it.

my villages comcast is on vacation, so am not aware of any rate change with that.

but...upon returning to nj and wanting to restore my premier cable service here, the rate was ridiculous! i went to the website only to find out that i could drop down one service level, lose a few viewing options that did not matter to us while keeping the ones that did...and wound up with 6 mos free hbo,sho,etc and a special intro rate for the cable programming! when we start to pay for the hbo, sho, etc, the rate will still be lower than the restoration of our permier level would have been! and at that point it will almost be time to return to the villages and drop the nj service back down to limited basic!

only other recommendation would be to ask for a supervisor - and hope that the rep doesn't tell you they are the supervisor or puts you on hold 'til you hafta hang up!