I have Comcast here in The Villages and it is not the perfect system but I am keeping it - for now.
Anytime I have a problem with a charge or a bill, I will call 800-COMCAST and talk with a customer rep. I will get the situation corrected and always get a $20 credit toward the next bill. You just have to be polite and courteous like you would like them to be toward you AND express your dissatisfaction in a courteous manner. Remind them how long you have been a loyal customer here and "back home".
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