[cabo35]

Originally Posted by Talk Host

Hello everybody. Remember me? Well, I don't live in the Villages any longer, but I wanted to jump in and relate my final experience at the Villages ER. The memory will live with me for a long time.
As we were preparing to move, I was loading some stuff on a utility trailer and I slipped on wet metal and fell from the trailer to the ground with my right hand bent completely in to my wrist under my chest. I was ABSOLUTELY CERTAIN that it was broken. The pain was excruciating.

Off we went to the Villages ER, where we waited several painful hours before I made a minor scene at the admissions desk. Funny thing, I was next.

Once inside, they took an X ray of my wrist and to my great relief it wasn't broken. The doc asked me the pain level on a scale of 0 to 10. I told him it was as close to a 9 as you can get.

He said, we'll take care of that pain right away, I'll be right back. 1/2 hour later, I got off the bed and went looking for the doctor. I found him standing at the nurses station, laughing at some jokes that had just been told. He was in a real relaxed state with elbows on the counter and his one foot crossed behind the other.

I said, "Hey Doctor, remember me, 9+ pain waiting for you to help me?" He said, "Oh, the nurse was just coming in with some medication." I said,"Ya right, enjoy your jokes."

about 10 minutes later she came with a pill in a cup and 11 minutes later, I was dressed and head for home.

That's my story. Hard for me to forget even when their defenders here post reasonable arguments about why it is the way it is.

I am now sitting on the board of directors of a large hospital/health care group. As a director, I will do my best to use this example as what not to allow in any of our emergency rooms.

JLK

Have you or would you consider helping your old friends and neighbors by firing off a registered (to get their attention) letter detailing your bad ER experience, addressed to the hospital administrators and directors?