This is the Verizon owned store up on 441 and Rolling Acres.
And thanks to Taltarzac for the link. My gut says that most people who experience this just walk away shaking their head... but there have to be some of us who have a strong background in computer technology who know when there is something very strange going on in that store. I spoke to the Manager after the first incident and complained that two of their techs had told me my phone was dead, yet Motorola's chat line had it up and running in 5 minutes. It just needed a hard start. Instead, the sales reps were insisting that I needed to purchase a new phone... Today, they tried to tell me I wasn't qualified for a a new phone.. a total lie. I know when I purchased the phone.. they had adjusted my wait time for one more year... I simply had to call Verizon's customer service line and the fixed the fix - back to the original date... Bad, bad business going on there.
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