Your explanation was spot on as to my experience at the Colony Plaza Center. Very discouraging. Then when I called to arrange a meeting with the Chief Medical Office at Colony Plaza (Dr. Hildner who said in the article he wanted to hear what we liked and didnn't like) I was advised I couldn't schedule a meeting, only an appointment. I didn't want to see him for medical care, but to give him feedback on my experience. They are talking the talk, but not walking the walk from my experience.
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