The reason the fire dept was there is not relevant. Most likely the alarm would have gone off prior to the fire department even arriving.
The fire alarm in the building was going off and wasn't able to be heard on the second floor since it was shut off. It could have gone off accidentally and been a false alarm. The point is, if it was a real emergency, those on the second floor may not have been aware of the emergency. Every second counts in such an emergency, especially for senior citizens.
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