I misunderstood completely. I didn't get that ANYONE heard an alarm. I was going by the fact that the elevator didn't work and that the people on the second floor were asked to use the fire escape which could have happened for other reasons, such as a break in the electricity or someone collapsed in the elevator.
If the fire alarm was going off on the first floor and I was told it was turned off on the second, I wouldn't post here, I would bring it to the attention of the proper authorities. The OP was outside? It wasn't clear to me that she HEARD the fire alarm.
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