[KathieI]

Originally Posted by DougB

Ok, I know I am going to upset a few, but I do not see this as a problem. It is not like the OP was in a 20 story building and no way to notify her to evacuate. Apparently They had a plan in place to notify customers. They were personally there to escort the OP out. My work place has fire alarms throughout the building and occasionally our system goes out, but we have a plan with walkie talkies and contacts through out the building to notify everyone in case of emergency. I would hope this business knowing their alarm was out on the second floor also had a plan. Apparently, they did.

P.S. Maybe the fire dept was made aware earlier. We always call them if ours goes out.

Very logical post. Certainly didn't upset me,,, what does upset me is the jump to conclusion attitudes on this thread. For goodness sake,,, why not just talk to the manager,,, he's a very nice guy, his name is Michael.. Ask him why and if you don't get a satisfactory answer, then call the fire dept. But I think Michael will give you a very satisfactory answer.

I agree with Doug,,, obviously they had a plan in place as we did in our businesses, to notify everyone in case of emergency. I'd give them A+ for getting it done according to their plan.